Business Process Improvement & Analysis Analyst
Cherokee Federal3 days ago
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OnsiteFull-timeMid
Summary
Cherokee Federal is seeking a Business Process Improvement & Analysis Analyst to join their team in Springfield, VA. The role involves analyzing operational trends, measuring performance, and recommending strategies to enhance efficiency and customer satisfaction across REMD's facilities and projects.
About the Role
As a Business Process Improvement & Analysis Analyst, you will be responsible for analyzing operational trends, measuring performance, and providing reports to support leadership decision-making. You will develop and recommend strategies to improve operational efficiency and customer service, support the development and maintenance of Standard Operating Procedures (SOPs), and collaborate with cross-functional teams to implement process improvements.
About You
Required:
- Bachelor's degree in Business Administration, Public Administration, Operations Management, or related field.
- Minimum of 5–8 years of experience in business process analysis, operational improvement, or program support within a federal or large organizational environment.
- Experience developing, maintaining, and updating SOPs, directives, or operational guidance documents.
- Strong analytical, problem-solving, and data-driven decision-making skills.
- Excellent written and verbal communication skills, including report development and documentation management.
Benefits
- Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.
Cherokee Federal
Cherokee Federal, a division of Cherokee Nation Businesses, is a trusted team of government contracting professionals who can rapidly build innovative solutions. We work around the globe to help solve issues in national security and intelligence, information technology, health solutions, DoD logistics and humanitarian relief. Our businesses serve the Cherokee Nation tribe, where 100% of our profits support building a brighter future for tribal citizens.
Springfield, VA