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Job Analysis:
The Business Systems Analyst III role at First Citizens Bank is fundamentally about bridging the gap between technical solutions and business needs, ensuring that technology effectively serves financial operations. This involves thorough data analysis to interpret trends and improve efficiencies, which is critical in a banking environment where accuracy is paramount. Key responsibilities include providing technical support, producing insightful reports, and performing rigorous system testing to ensure compliance with the established Systems Development Life Cycle (SDLC). This role requires a proactive approach to identifying system requirements and conveying these to both development and business teams, highlighting the need for collaborative problem-solving. Success in this position will likely be determined by the Analyst's ability to enhance user experiences through robust support and effective reporting, as well as their capability to mentor junior analysts, thereby contributing to overall team effectiveness. Candidates will need not only technical skills like SQL and experience with Agile tools but also strong communication and analytical abilities to drive continuous improvement in banking applications and processes.
Company Analysis:
First Citizens Bank, a top 20 U.S. financial institution, is positioned as a legacy organization with a focus on stability and long-term client relationships. This legacy suggests a work culture that values prudence, teamwork, and thoroughness in service delivery, which will heavily influence the role of a Business Systems Analyst. Employees are likely to thrive in an environment that encourages detailed analysis and methodical problem-solving. The remote nature of this position, limited to certain states, indicates a strategy of harnessing specialized talent while demonstrating flexibility in the workplace. As a Business Systems Analyst III, one would likely operate as an individual contributor in a larger team focused on innovation within the bank, suggesting that collaboration and clear communication across different departments are vital. The role will serve to support First Citizens’ strategic objectives, particularly in enhancing operational efficiencies and customer satisfaction, thus making it integral to the bank's continued growth and adaptation within a competitive finance industry.