Call Center Patient Representative
2 days ago
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OnsiteFull-timeEntry
Summary
Michigan Institute Of Urology is seeking a Call Center Patient Representative to join their team in Sterling Heights, MI. The role involves answering phones, scheduling patient appointments, and managing patient information.
About the Role
As a Call Center Patient Representative, you will be responsible for acquiring critical demographic, financial, medical, and insurance information from patients in a professional and compassionate manner. Your daily tasks will include answering telephones, scheduling appointments, taking messages, verifying and updating patient information, and addressing patient requests and concerns. You will also ensure compliance with ethical standards and HIPAA regulations.
About You
Required:
- High School Diploma or equivalent required.
- Excellent verbal and written communication skills.
- Detail-oriented and adept at multitasking.
Preferred:
- Previous experience in a busy medical office.
- Knowledge in healthcare systems operations such as EMR.
- Skill in using computer programs and applications including Microsoft Office.
Michigan Institute Of Urology
As one of the oldest and largest multispecialty urology practices in the state of Michigan. Michigan Urology and our urologists are dedicated to provide to our patients stateoftheart urologic care. Our urology specialists have been recruited from the most sophisticated university centers in the U.S.A. and are available at all of our various office locations. Our southeast Michigan urology practice provides diagnostic and treatments for enlarged prostes (BPH), prostate cancer, kidney cancer and kidney stones, and urinary incontinence; among many other urology related conditions and treatments for men and women.
Sterling Heights, MI