Call Center Representative
Bath Concepts Independent DealersHighlight
Summary
About the Role
About You
- Excellent communication and interpersonal skills.
- Previous call center or phone-based customer service experience.
- Confidence handling objections and guiding conversations.
- Basic computer literacy.
- Ability to pass a background check.
- Sales or telemarketing background is a plus.
- Positive, goal-driven attitude.
Benefits
- Competitive hourly pay + performance bonuses.
- Uncapped commission potential.
- Growth-focused, supportive work environment.
- Paid training and development.
Bath Concepts Independent Dealers offers customers an affordable, attractive, and custom-designed alternative to costly bathroom remodels. The Libertyville, Illinois based manufacturer operates through a network of over 1,000 dealers across the US and Canada. Founded in 1999, Bath Concepts manufactured products are backed by the Good Housekeeping seal, which signifies exceptional quality and workmanship. Bath Concepts process Bath Concepts begins each project with one crucial first step – communication, with trained representatives who get to know each and every client in order to truly understand their specific home remodeling goals. After the initial contact, Bath Concepts offers a free in-home consultation which consists of a full inspection and careful explanation of all available products and services. Design The Bath Concepts team works closely with each homeowner to design the bathroom of their dreams. With a full line of bath and shower systems, shower doors and rods, accessibility products, and accessories, the possibilities are limited only by imagination. Customers can custom design their own bath system on Bath Concept’s website using the Design Studio. Installation Unlike full tear out remodeling projects, many Bath Concepts products fit over existing tubs and showers for a fast and frustration-free experience. On the day of installation, a team of professional technicians reviews each step of the process with the homeowner. Before getting started, the installation specialists complete a series of proprietary measures to ensure the work is done correctly and up to Bath Concepts standards. By the end of the day, a beautiful bathroom has emerged.