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Summary
About the Role
About You
- High school diploma or equivalent.
- Experience in customer service, preferably in a healthcare or call center environment.
- Knowledge of medical terminology and anatomy.
- Strong verbal and written communication skills.
- Bi-lingual in Spanish or Vietnamese.
- Proficiency in MS Office and scheduling software.
- Ability to work in a fast-paced environment and multi-task effectively.
Benefits
- Dynamic work environment with opportunities for growth.
- Commitment to quality care and patient satisfaction.
Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of choice for people in the communities we serve as well as their medical providers. One critical factor is the overall experience for a person who comes in for his or her test, from the time he or she walks through our door to the time he or she departs. There are three components CIS associates work diligently to deliver to each and every person: • A warm welcome from our front desk receptionists. • A pleasant experience from registration to the completion of the imaging exam. • A very sincere “thank you” for choosing us prior to leaving our facility. If your visit at a CIS facility is not warm, pleasant and sincere, we want to know about it. At Capitol Imaging Services, people are treated with the respect they deserve. Their pre-registration is made simple and any wait times are usually minimal in length. Test results are provided to physicians as quickly as possible so any treatment deemed appropriate may begin. We understand because we, our family, loved ones and friends are CIS patients, too. Capitol Imaging Services performs imaging exams in facilities that are free of hectic medical campuses, multi-story parking garages, elevators, painted lines and signs everywhere. People who come to a CIS facility park in front or near our clinic, walk in the front door and straight into our reception area. Because we know that undergoing an imaging exam can be a worrisome, anxious time for many, we work to offer a calm, quiet atmosphere that puts people at ease. Being more at ease for an exam such as a MRI, CT or ultrasound scan contributes significantly to better images AND a more quality outcome for the radiologist and the treating medical provider.