Call Center Specialist
a day ago
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RemoteFull-timeEntry
Summary
VieMed Healthcare is seeking a Call Center Specialist to join their team in Jackson, TN. The role involves handling phone calls, providing customer service, and maintaining professional interactions.
About the Role
As a Call Center Specialist, you will be responsible for managing phone calls in a timely and professional manner, providing accurate information, and ensuring quality customer service. You will maintain respectful interactions with employees, patients, and vendors, and perform other duties as assigned by management.
About You
Required:
- High school diploma or equivalent.
- Must have high-speed internet connection and a conducive environment for phone etiquette.
Preferred:
- Customer service experience preferred.
- Previous experience in durable medical equipment (DME), healthcare billing/CSR, patient intake or call center is a plus.
- Excellent verbal communication skills, exhibiting proper phone etiquette.
- Familiarity with computers and data entry with high level of accuracy.
- Must maintain professionalism and confidentiality in any situation.
- Organized and structured in carrying out responsibilities.
- Efficient use of technology and software.
VieMed Healthcare
Viemed is a provider of in-home medical equipment and post-acute respiratory healthcare services in the United States. Viemed’s service offerings are focused on effective in-home treatment with clinical practitioners providing therapy and counseling to patients in their homes using cutting edge technology. Visit our website at www.viemed.com.
Jackson, TN