Care Specialist
$21/h-$24/h
Upward Health20 hours ago
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OnsiteFull-timeEntry
Summary
Upward Health is seeking a Care Specialist to join their team in Valley Stream, NY. The role involves delivering chronic care management to high-complexity patients primarily in their homes and communities.
About the Role
As a Care Specialist, you will be responsible for direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring adherence to care plans. You will play a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes through relationship building, care coordination, and education.
About You
Required:
- Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.).
- High school diploma or GED required.
- A valid driver’s license, auto liability insurance, and reliable transportation to travel within the assigned territory.
- Experience in chronic care management or working with chronically ill/elderly patients.
- Technologically proficient with basic computer skills (typing, using EMR systems).
- Strong interpersonal communication skills with the ability to engage patients and team members effectively.
Preferred:
- Experience with motivational interviewing, trauma-informed care, and care coordination.
- Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment.
- Multi-lingual skills are a plus but not required.
- Prior home care experience is beneficial.
Benefits
- Competitive pay range of $21 - $24 per hour.
- Comprehensive benefits package including health insurance.
Upward Health
Upward Health is an in-home medical group that specializes in primary medical, behavioral, and social healthcare for individuals with complex needs. We deliver care in the community. We reduce barriers to care, such as long delays due to scheduling or lengthy commutes to a provider’s office by meeting the patient right at home. We see patients when they need us, for as much time as they need. Beyond medical and behavioral care, we also assist our patients with challenges that may affect their health, such as food insecurity, social isolation, housing needs, transportation and more.
Valley Stream, NY