Care Team Associate
$16.15/h-$28.80/h
Optum2 days ago
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HybridFull-timeEntry
Summary
Optum is seeking a Care Team Associate (CTA) to join their team in Fishkill, NY. The role involves supporting the implementation and execution of Care Management processes for various programs.
About the Role
As a Care Team Associate, you will be responsible for daily census management, task management, and general coordination functions. You will document member interactions, respond to Care Coordination inquiries, and assist in monitoring documentation queues. The position requires excellent customer service skills and the ability to work with internal and external customers to ensure optimal service delivery.
About You
Required:
- High School Diploma/GED (or higher)
- 2+ years of administrative support experience
- 1+ years of computer proficiency experience in Microsoft Office
- 1+ years of experience in medical terminology knowledge base
- Access to a designated quiet workspace in your home with the ability to secure Protected Health Information (PHI)
- Live in a location that can receive a UnitedHealth Group approved high-speed internet connection
Preferred:
- Certified Medical Assistant training or certification
- 2+ years of experience in a physician's clinic or hospital
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
Fishkill, NY