CCaaS Implementation Engineer
Jobot Consultinga year ago
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RemoteContractor
Summary
Jobot Consulting is seeking a CCaaS Implementation Engineer to join their team remotely. The role involves designing and implementing an enterprise solution using Amazon Connect as the primary CCaaS.
About the Role
As a CCaaS Implementation Engineer, you will be responsible for designing and implementing an enterprise solution using Amazon Connect to replace an existing production environment. You will leverage AI features for voice and text and integrate with modern CRM and Case Management tools to enhance workflow efficiency across Marketing, Sales, and Operations.
About You
Required:
- Expertise with Amazon Connect and CCaaS from both a solutions engineering and hands-on implementation perspective.
Jobot Consulting is founded on Kindness, Respect, Connection + Innovation. Jobot Consultants specialize in building good things.
Costa Mesa, CA