Centralized Lending Specialist (Mortgage Loan Officer) - Charlotte, NC
Bank of America2 days ago
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OnsiteFull-timeEntry
Summary
Bank of America is seeking a Centralized Lending Specialist (Mortgage Loan Officer) to join their team in Charlotte, NC. The role involves assisting clients with financing solutions for home purchases, refinancing, and home equity lines of credit.
About the Role
As a Centralized Lending Specialist, you will be responsible for answering inbound calls and initiating outbound calls to assist clients in determining the best financing solutions. Your key responsibilities include analyzing clients' financial goals, submitting mortgage applications, and keeping clients informed throughout the mortgage loan process. You will also be required to comply with SAFE Act registration requirements.
About You
Required:
- 1+ year sales and mortgage experience.
- Strong relationship-deepening and client care mentality.
- Ability to assess client needs and suggest alternative products or services.
- Effective customer service skills to manage the client origination experience.
- Ability to work under pressure during high volumes.
- Strong communication skills, both written and oral.
Preferred:
- Contact center experience.
- Knowledge of loan products (Conventional, Jumbo, and Government).
- Familiarity with FHA and HUD guidelines.
- Knowledge of processing underwriting and/or closing procedures.
- Strong consultative skills to identify opportunities.
Benefits
- Opportunities for career growth and development.
- Comprehensive benefits package including health and wellness support.
- In-office culture with flexibility based on role-specific considerations.
Bank of America
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Charlotte, NC