Claims Specialist II, Auto Bodily Injury
Zurich North AmericaHighlight
Summary
About the Role
About You
- Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area OR
- Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in the Claims or Insurance area OR
- Completion of the Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR
- High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
- Must obtain and maintain required adjuster license(s)
- Knowledge of insurance regulations, markets, and products
- Microsoft Office experience
- 4+ years of experience working in auto claims
- 4+ years of experience handling bodily injury and litigated claims
- Experience working with uninsured and underinsured motorist coverage
- Effective verbal and written communication skills
- Strong analytical, critical thinking, and problem-solving skills
- Solid time management, prioritization, and multi-tasking skills
- Experience collaborating in a team environment and building cross-functional working relationships
- Adept in identifying and explaining complex financial and/or actuarial concepts
- Ability to determine the scope and exposure for moderately complex claims
- Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
- Ability to develop and execute a negotiation strategy and plan for resolution
- Ability to identify subtleties in customer/client and/or business partner interactions
- Ability to present information necessary to propose a claim resolution to stakeholders
Benefits
- Competitive pay and comprehensive benefits for employees and their families.
- Short-term incentive bonus eligibility set at 10%.
Zurich North America is one of the largest providers of insurance solutions and services to businesses and individuals. Our customers represent industries ranging from agriculture to construction and include more than 90% of the Fortune 500. We’ve backed the building of some of the most recognizable structures in North America — from the Hoover Dam to Madison Square Garden to the Confederation Bridge. Our North American, LEED Platinum® headquarters is located in the Chicago area. We employ approximately 9,000 people in North America and have offices throughout the U.S. and Canada. Further information is available at www.zurichna.com. Zurich North America is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. With approximately 55,000 employees, Zurich provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com. Follow Zurich North America on Instagram: https://www.instagram.com Please be respectful of all commenters on the site. Any comments that contain vulgar language, name calling, personal attacks or are off topic are not allowed and will be deleted. Also spam and/or advertisements will also be removed. We reserve the right to review and delete any posts or comments, or report users if they violate Zurich North America's Rules of Conduct or LinkedIn's Terms of Service. Zurich North America's Rules of Conduct: https://bit.ly/3Qb9OaW