Claims Specialist
11 days ago
Highlight
OnsiteFull-timeEntry
Summary
CalTex is seeking a Claims Specialist to join their Claims Department in Schertz, TX. The role involves coordinating and supporting the evaluation, processing, and handling of claims.
About the Role
As a Claims Specialist, you will act as a liaison between CalTex, claimants, vendors, agents, and dealerships regarding the status and eligibility for coverage of claims. Your responsibilities will include reviewing warranties, processing claims, managing customer interactions, and ensuring timely resolution of claims issues. You will also be responsible for maintaining documentation and communicating effectively with various stakeholders.
About You
Required:
- High school degree or GED required.
- 2-3 years of warranty, claims, call center, and customer service experience.
Preferred:
- Automotive insurance claims adjudication experience.
- Experience with Vehicle Service Contracts (VSC).
- Strong verbal and written communication skills.
- Good problem-solving and time management skills.
- Ability to work in a fast-paced, high-volume call center.
CalTex
Cal-Tex Protective Coatings, dba CalTex, is the premier provider in environmental protection and aftermarket products sold through thousands of automotive and RV dealerships nationwide since 1983. Our manufacturing, administration, warranty and sales team are located near San Antonio, Texas. We are proud to be one of the very few American manufacturers of environmental and appearance protection products. We also manufacture and sell detail products and reinsurance. We serve the automotive industry with a strong sales force. Visit us at www.caltexUS.com for more information.
Schertz, TX