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Summary
About the Role
About You
- High school diploma or equivalent.
- Minimum of 1-year relevant employment experience.
- Knowledge of homeless resources and ability to work with individuals with diverse needs.
- Effective written and verbal communication skills.
- Valid Driver's License/Clean 3-year MVR.
- Ability to handle sensitive material with confidentiality.
- Experience in customer service.
- Bilingual communication skills (Spanish a plus).
- Ability to multitask and work in a fast-paced environment.
- Demonstrated personal responsibility and integrity.
Benefits
- 100% coverage for monthly premiums for Health, Dental, Long and Short Term Disability, and Life insurance (employee only).
- Paid Time Off.
- 403b retirement plan.
- 8 Paid Holidays.
- Flexible schedule.
Keys to Change, formerly known as The Human Services Campus, opened its doors in November 2005. Our mission is "Using the Power of Collaboration to End Homelessness." Located just west of downtown Phoenix, nearly 1,000 individuals per day seek services at the Campus. As a place, 15 non-profit organizations work in collaboration on the Campus to assist each individual's unique requirements to end their homelessness. As a non-profit organization, in addition to overseeing partner collaboration and Campus operations, Keys to Change provides programs that directly serve clients. These programs include Client Intake and Assessment at the Brian Garcia Welcome Center (the "front door" to the campus), Reunification with Family, Post Office Services, Bag Storage and Navigation to Housing. Our staff creates a customized housing plan for each individual, and connects people to all of our partner services on the campus, including identification, physical, dental and mental healthcare, shelter services, meals, benefits, homeless court and employment. Over 2,000 individuals were connected to housing in the past year.