Client Operations Project Manager
$130k/y-$150k/y
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates2 days ago
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HybridFull-timeMid
Summary
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates is seeking a Client Operations Project Manager to join their team in Palo Alto, CA. The role involves serving as a strategic partner and primary point of contact for partners and clients, facilitating day-to-day administrative operations and resolving complex client accounting issues.
About the Role
As a Client Operations Project Manager, you will engage with partners, clients, and internal teams to drive the client/matter lifecycle forward. Your responsibilities will include managing new business intake, billing processes, and client audit requests, while ensuring operational efficiency and compliance with firm policies.
About You
Required:
- Bachelor’s degree required; advanced degree or relevant certifications preferred.
- Minimum of five (5) years of law firm or professional services experience in client administration, billing, or related functions.
- Strong analytical, organizational, and project management skills.
- Excellent interpersonal, written, and verbal communication skills.
Preferred:
- Deep understanding of law firm client administration, including intake, billing, e-billing, conflicts, KYC, rates, pricing, and collections.
- Proficiency in relevant firm software (e.g., Outlook, Excel, Aderant Expert, iManage).
- Solutions-oriented critical thinker with a proactive approach to problem-solving.
Benefits
- Competitive salaries and year-end discretionary bonuses.
- Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
- Generous paid time off.
- Paid leave options, including parental.
- In-classroom, remote, and on-demand learning and professional development opportunities.
- Robust well-being classes and programs.
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates delivers the highest quality advice and novel solutions to legal challenges, enabling clients to achieve their business goals. We are known for the innovative and creative thinking we rely on to handle the most complex transactions, litigation/controversy issues, and regulatory matters, as well as the open, collaborative relationships we build with clients, including corporations; financial and governmental entities; small, entrepreneurial companies; and cultural, educational and charitable institutions. Our attorneys, who reflect a broad range of experiences and perspectives, collaborate seamlessly across our 21 offices in the world’s major financial centers.
Palo Alto, CA