Client Relationship Leader (Retirement & Benefits)
a day ago
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OnsiteFull-timeMid
Summary
TELUS Health is seeking a Client Relationship Leader (Retirement & Benefits) to join their team in Westwood, MA. The role focuses on driving successful outcomes and ROI for large enterprise customers in the delivery of US Retirement and Benefits outsourcing solutions.
About the Role
As a Client Relationship Leader, you will build and nurture strong client relationships, lead post-sales orchestration of resources, manage service agreements, drive client retention and growth strategies, and ensure profitability through effective project management and client satisfaction metrics.
About You
Required:
- Bachelor’s Degree or higher in relevant business or operational experience.
- 7-10 years of strategic client management experience.
- 5-7+ years of experience in operations, implementation, and client management of benefits program delivery.
Preferred:
- Experience with Defined Benefits and Health & Welfare administration.
- Knowledge of regulatory requirements and standards for Benefits, Pension, and Retirement Plans.
- Familiarity with contract management and negotiations.
Benefits
- Inclusive culture that embraces diversity.
- Opportunities for professional development and growth.
TELUS Health
We’re committed to delivering remarkable health experiences for the benefit of all customers and individuals we serve around the world. Leveraging our world-leading technology and nearly 10 000 passionate team members, we’re equipped to better support our customers and solve some of the most pressing issues facing citizens, patients, healthcare professionals, employers and employees today. See how we’re committed to building the healthiest communities and workplaces on the planet.
Westwood, MA