About the Role

As a Client Retention Specialist, you will be responsible for managing heavy incoming phone and online inquiries, making outbound calls to prospective clients, recording customer information in the software system, coordinating appointments, and maintaining a deep understanding of product offerings. You will also need to demonstrate professionalism and uphold confidentiality in all interactions.

About You

Required:

2 years of Dealership experience required.
Experience handling heavy call volumes for both outbound and inbound calls.
Strong multitasking and stress management skills.
High sense of urgency and commitment to sound decision-making.
Effective time management to meet and exceed company metrics.
Self-motivated and able to handle rejection.

D&M Auto Leasing - We Make Leasing Easy! D&M Auto Leasing is the largest consumer car leasing company in the nation! With more than 40 years of car leasing experience, we have perfected the process of leasing a car. Let us provide you hassle-free information regarding how to obtain the best possible car leasing deal on any make or model for virtually anywhere in the country. Best of all, D&M Auto Leasing will make your car leasing experience completely painless. D&M Auto Leasing will deliver the vehicles of interest to you directly to your door step courtesy of the most competitive and largest leasing company in the nation. Please give a call to your closest location below to get in touch with an auto leasing expert today. DALLAS: 17090 N. Dallas Pkwy, Suite 200 Dallas, TX 75248 (972) 35-LEASE FORT WORTH: 1400 W 7th St, Ste. 200 Fort Worth, TX 76102 (888) DM-LEASE

Client Retention Specialist

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Summary

About the Role

About You

Benefits