Client Service Associate
$41.2k/y-$76.8k/y
Marsh McLennan Agency2 days ago
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OnsiteFull-timeDirector
Summary
Marsh McLennan Agency is seeking a Client Service Associate to join their team in Worcester, MA. The role involves delivering exceptional customer service within the Business Insurance division and overseeing client records and policy updates.
About the Role
As a Client Service Associate, you will collaborate with Account Managers, Sales, and insurance carrier partners to process updates to client accounts. Your daily tasks will include responding to client communications, tracking invoices, processing endorsements, and managing processes related to the Registry of Motor Vehicles. You will also assist in preparing client materials for presentations.
About You
Required:
- Exceptional customer service skills and effective communication over phone and email.
- Ability to remain organized in a fast-paced environment and manage a high volume of emails.
- Proficiency with Microsoft Excel and Outlook, and a comfort level with learning new systems quickly.
- Commitment to achieve a P&C Producer License in MA within the first 90 days.
- Shared commitment to company values: Integrity, Collaboration, Passion, Innovation, Accountability.
Benefits
- Medical, dental, and vision plans.
- 401(k) match after one year.
- Contribute toward student loan debt.
- Generous paid time-off programs including vacation days, personal days, sick days, holidays, volunteer day, and days for learning & development.
- Tuition reimbursement and professional development opportunities.
- Charitable contribution match programs.
- Stock purchase opportunities.
Marsh McLennan Agency
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement & wealth, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 15,000+ colleagues and 300+ offices across the United States and Canada, MMA combines the personalized service model of a local consultant with the global resources and expertise of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). MMA generates more than $5 billion in annualized revenue, making it one of the largest brokerage operations in North America.
Worcester, MA