Metropolitan Veterinary AssociatesHighlight
Summary
About the Role
About You
- Previous experience in customer service, preferably in a veterinary or healthcare setting.
- Excellent verbal and written communication skills.
- Confidence handling a multi-line phone system and scheduling software.
- Strong multitasking and attention to detail.
- Familiarity with Cornerstone, or similar systems.
- A calm, compassionate demeanor, especially during emotional client moments.
- A positive attitude and team-oriented mindset.
Benefits
- Supportive culture with social events & team-building activities.
- Competitive paid time off & holiday pay.
- 401(k) plan with a strong employer match.
Since 1986, Metropolitan Veterinary Associates® has provided the highest quality of veterinary medicine. It is our mission to enhance and improve the lives of our patients through exceptional care. We concentrate on specialty, urgent care and emergency cases, allowing us to dedicate high-level care to the following disciplines: anesthesia, arthroscopy, cardiology, dentistry, dermatology, emergency & critical care (including urgent care at our location in Wayne, PA), internal medicine, interventional radiology, neurology, oncology, ophthalmology, radiology (including CT, MRI and I-131), and surgery. Metropolitan Veterinary Associates® is the preferred specialty and emergency care hospital in our region serving pets, pet owners and referring veterinarians. Our mission is to provide unsurpassed veterinary care to improve and enhance the quality of life for our patients. Excellent Service – We pledge to provide the finest customer service through kindness, a proactive attitude and catering to our clients to ensure their complete satisfaction. Our team shares a love of pets and people and honors the best in each of our clients. Exceptional Skill – We pledge to provide up-to-date therapies and comprehensive care while maintaining compassion in all interactions. We will promote, educate and disseminate medical knowledge to allow for well-informed decision making. Extraordinary Care – Our practice is a place where genuine care, comfort and quality veterinary medicine for our patients and clients is our highest mission.