Client Service Specialist - Commercial Lines
$15.38/h-$35.58/h
Relation Insurance Services20 hours ago
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OnsiteFull-timeEntry
Summary
Relation Insurance Services is seeking a Client Service Specialist - Commercial Lines to join their team in Fresno, CA. The role involves executing administrative tasks related to account management and policy servicing.
About the Role
As a Client Service Specialist, you will be responsible for processing policy endorsements, renewals, cancellations, and maintaining accurate account records. Your daily tasks will include ordering renewal policies, handling endorsements, following up on new business submissions, issuing certificates of insurance, monitoring payment statuses, tracking claims, and performing various administrative duties to support client experience and compliance standards.
About You
Required:
- High School Diploma or equivalent.
- A Property and Casualty License from state of domicile may be required within 90 days of hire.
Preferred:
- Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation.
- 1+ year experience in Customer Service.
- Bilingual (English/Spanish).
- Knowledge of insurance markets, products, services, insurance ratings, and underwriting procedures.
- Working knowledge of commercial lines of coverage.
- Proficient in using computers and Microsoft Office Suite.
Benefits
- Competitive pay.
- A safe and healthy work environment with family health and wellness programs.
- 401K and employee assistance programs.
- Paid time off and paid holidays.
- Career advancement and development opportunities.
Relation Insurance Services
Despite our size, Relation feels like a family company. Here, a handshake matters. Because we believe trust is the foundation of every successful relationship. We'll take time to listen and get to know you. Understand your challenges... and provide practical solutions. Because you deserve more than an insurance company. You deserve a partner, a teammate, a friend in the business. So we start with trust, then work to connect the dots to help you save time and regain control over insurance decisions, whether personal or professional - so you, your family, and your organization can be healthier and safer.
Fresno, CA