Okay, I have searched for Client Services Manager roles in Southern California within the water/wastewater engineering sector, for full-time positions, requiring 10+ years of experience, and offering a salary between $135,000 to$190,000. I found 32 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Client Services Manager for Water/Wastewater at Kennedy Jenks embodies a strategic role that bridges engineering consulting expertise with client relationship management. Fundamentally, this role aims to foster and sustain client partnerships while ensuring optimal project delivery and operational efficiency. Leading multiple client service teams, the Manager will be pivotal in achieving sales targets through the cultivation of client relationships and innovative service strategies. Key responsibilities, such as serving as Deputy PM or PM, encompass not only project management but also necessitate a strong background in both technical engineering and client engagement. Success in this position relies on the ability to balance technical knowledge with exceptional client service, while also navigating the complexities of project scopes and financial management. Candidates will need to be adept problem solvers and communicators, capable of synthesizing technical insights into client-friendly presentations and proposals. Expectations for performance over the first 6-12 months would likely include meeting sales targets, enhancing client satisfaction through effective project delivery, and demonstrating leadership within project teams.

Company Analysis:

Kennedy Jenks stands strong as a century-old company delivering engineering and scientific solutions in water and environmental projects, positioning it as a dependable partner particularly in the government and utility sectors. As an independently operated, employee-owned firm, the culture emphasizes collaborative relationships and a commitment to client success. This relationship-driven approach aligns perfectly with the expectations for the Client Services Manager role, which requires a blend of technical expertise and interpersonal finesse. The work environment is likely supportive and offers a platform for innovation, encouraging employees to contribute to meaningful projects that aim to enhance societal well-being. Given this backdrop, the role not only offers visibility within local project teams but also a chance to engage with higher management through strategic decision-making processes. This role serves a dual function: driving business growth through client acquisition while maintaining the company's promise of delivering advanced, sustainable solutions. The strategic alignment with the company's larger goal of innovation positions this role as crucial in the transition towards more environmentally-centered engineering practices.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you successfully turned around a challenging client relationship.
• Describe a situation where you had to balance multiple projects under tight deadlines. How did you manage it?
• Can you give an example of a project where you had to optimize operational efficiency? What was your approach?
• What strategies have you used in the past to achieve sales targets in a consulting environment?
• How do you prioritize project scopes, schedules, and budgets when managing a client service team?
• What tools or methodologies do you typically use in project management to ensure you meet your goals?
• How would you approach leading a client interview presentation to convey technical solutions effectively?
• Imagine you are faced with a client who is unhappy with the project’s progress. How would you handle the situation?
• If a key stakeholder is resistant to a proposed innovative solution, how would you persuade them to consider it?
• Why are you interested in working at Kennedy Jenks specifically, and how do you see your values aligning with ours?
• What excites you about the opportunities at Kennedy Jenks in the context of sustainability and innovation?
• What questions do you have about Kennedy Jenks' approach to water management and project sustainability?
• How do you envision contributing to our goal of building long-term relationships with clients?