Client Services Representative
$41.444k/y-$60.504k/y
RTC16 hours ago
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HybridFull-timeEntry
Summary
RTC is seeking a Client Services Representative to join their team in Rolling Meadows, IL. The role involves maintaining high standards of client service and supporting various client demands.
About the Role
As a Client Services Representative, you will be responsible for manipulating and analyzing client data, coordinating tasks to support client demands, monitoring customer deliverables, collaborating with internal teams to resolve complex issues, and overseeing daily logistics operations. You will also assist in monitoring sales performance metrics and ensure data integrity across systems.
About You
Required:
- ERP experience required.
- Proficient in all Excel and Word applications; an Excel test is required.
- Ability to work in a fast-paced environment and prioritize workload.
- Clear and effective communication skills.
Preferred:
- Bachelor’s Degree a plus, but not required.
- Experience in customer service or related fields.
Benefits
- 401(K) Plan with company match.
- Hybrid work-from-home program offered.
- Health Insurance through Blue Cross Blue Shield.
- Dental Insurance with two plan options.
- Flexible Spending for Health and/or Dependent Care.
- Commuter Transit benefit.
- Critical illness benefit.
- Life Insurance coverage.
- Short-Term Disability Coverage.
- 2 weeks of paid Parental Leave.
- 16 PTO Days (full year).
- 9 Paid Holidays.
- Tuition Assistance.
RTC
RTC masters the design and detail of retail, helping brands and retailers improve the shopping experience and grow their bottom line. We design retail programs and environments, execute them globally, and build products that improve retail performance. We provide our clients a cohesive brand experience, expanded retail presence, and consistently better results at a lower total cost.
Rolling Meadows, IL