Client Success Consultant
EntechHighlight
Summary
About the Role
About You
- Bachelor's degree in Business, Communications, Information Technology, or a related field (or equivalent work experience).
- 3+ years of experience in account management, client engagement, or customer success in an IT or Managed Services environment.
- Strong understanding of technology solutions such as cloud services, cybersecurity, and IT infrastructure.
- Experience delivering IT strategy, client roadmaps, or budget reviews.
- Proficient in using Customer Relationship Management (CRM) tools.
- Familiarity with ConnectWise.
Benefits
- Free Employee Medical Insurance
- Additional Employer Paid Medical Options
- Fully Vested 401(k) Match
- Flexible Time Off (an unlimited amount of paid time off days)
- Free $10,000 Life Insurance Policy
- Six Paid Holidays – PLUS Black Friday!
- Flexible Schedule Options
- Fun Employee Events – Yearly Culture Building Events
- Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.
PHILOSOPHY IT Support Specialist and Services. To be valued for making a positive difference in the success of a business and the lives of its people. MISSION Entech is a consumer-centric organization providing innovative value-added solutions and unparalleled service. Working in a team-oriented approach, Entech is passionately committed to the principle of the Golden Rule, operational excellence and financial stability, sustaining its responsibility to its employees, clients, community and all other stakeholders VISION To be valued for providing solutions that help people achieve their goals. VALUES - Understanding - Ownership and Accountability - Clarity - Consistency - Innovative Solutions and Results - Growth in ourselves, our community and Entech