Client Success Manager
$80000/y-$85000/y
Nextepa day ago
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OnsiteFull-time
Summary
Nextep is seeking a Client Success Manager to join their team in Denver, CO. The role focuses on ensuring client satisfaction and success through proactive engagement and relationship management.
About the Role
As a Client Success Manager, you will work closely with various departments to maintain client relationships, monitor satisfaction, and identify opportunities for improvement. Your responsibilities will include conducting regular check-ins with clients, advocating for their needs, and tracking key performance metrics to measure the success of client relationships.
About You
Required:
- Strong commitment to providing excellent customer experience.
- High school diploma or equivalent.
- Experience working with high-level officials within organizations.
Preferred:
- Bachelor's degree in a relevant field.
Benefits
- 100% paid health, vision, and dental insurance for employees.
- Up to 12 weeks of paid parental leave.
- 401(k) matching.
- CSM Bonus.
- Employer paid telehealth services, including mental health resources.
Nextep
Nextep, an industry-leading IRS-certified Professional Employer Organization (PEO), is dedicated to helping small and medium-sized businesses nationwide with our human resources, benefits, risk & compliance, and payroll services and expertise. We hold the industry’s most respected accreditations, including CPEO, ESAC, the Oklahoma Ethics Compass Award, and numerous recognitions as a Best Place to Work in Oklahoma. At Nextep, our employees work every day to elevate the employment experience and enrich people’s lives. We take that endeavor seriously and extend that spirit of enrichment to business owners, their employees, and each other.
Denver, CO