Client Success Manager, Mid-Market Sales
ZocdocHighlight
Summary
About the Role
About You
- 2-3 years of experience in customer success, account management, or a client-facing role.
- Strong communication skills, both written and verbal.
- Comfort with technology and ability to adopt new tools.
- Experience in a fast-paced, growth environment.
- Ability to identify opportunities for increased efficiency and effectiveness.
- Eagerness for continuous learning and adaptability to change.
Benefits
- Flexible, hybrid work environment.
- Unlimited Vacation.
- 100% paid employee health benefit options (medical, dental, and vision).
- Commuter Benefits.
- 401(k) with employer funded match.
- Corporate wellness program.
- Sabbatical leave for employees with 5+ years of service.
- Competitive paid parental leave and fertility/family planning reimbursement.
- Cell phone reimbursement.
- Catered lunch every day along with beverages and snacks.
- Employee Resource Groups and ZocClubs.
- Great Place to Work Certified.
"Zocdoc is the leading healthcare marketplace that aims to help every patient find and book every type of care. Each month, millions of patients visit Zocdoc.com or use the Zocdoc app to find quality, in-network doctors, see their real-time availability, and instantly book appointments for in-person or virtual care. Zocdoc doesn't just make healthcare easier, it also accelerates patients' access to care with the typical appointment happening within 24 to 72 hours of booking. While Zocdoc's mission is to give power to the patient, the company supports healthcare providers, too. Doctors across every state, specialty and segment — from solo practitioners to large hospitals and health systems — rely on Zocdoc to grow their practice, at every stage. With Zocdoc, they can reach new patients where they’re seeking care, save staff time with tools that integrate into their practice software, and delight their patients through great experiences that keep them coming back. Overall, Zocdoc delivers the seamless, modern healthcare experience patients deserve. Before joining the conversation, please review our community guidelines: https://zocdoc.me/social