Client Success Manager
Coretek2 days ago
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OnsiteFull-timeMid
Summary
Coretek is seeking a Client Success Manager to join their team in the United States. The role involves building and maintaining strong relationships with clients, ensuring their success by aligning solutions to their unique business needs.
About the Role
As a Client Success Manager, you will serve as a trusted advisor to clients, managing service delivery and profitability within assigned accounts. Your responsibilities will include account management, client success, IT operational management, ITIL service management, profitability management, client advocacy, innovation enablement, and performance analysis.
About You
Required:
- A minimum of 2 years of ITIL based service management operational experience in a lead or management role.
- Proven experience as a Client Success Manager, Service Delivery Manager, Technical Leader, Account Manager, or similar role.
- Experience or comprehension of networking (Palo Alto), cloud (Azure), desktop virtualization (Citrix/VMware/AVD), O365 & AI.
- Advanced organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Preferred:
- Experience running small to medium sized projects.
- Experience leading quarterly business reviews.
- Experience in a technical role providing support in ITIL based, operational service environments.
- Operational experience within a managed services provider.
- ITIL, PMP, Agile or Six Sigma certifications.
- Ability to travel 10% nationwide.
Benefits
- Fun and innovative culture.
- Extensive range of health benefits.
- Generous flexible PTO.
- 401K plan.
- Vibrant workplace culture that fosters professional growth and development.
Coretek
Coretek is the #1 Microsoft Azure Cloud Provider in the United States. We’ve earned our world-class reputation by partnering with our clients and solving complex business challenges, while leveraging Microsoft and strategic partner solutions with high-performance Consulting, Managed Services, Security, and AI-driven innovation.
United States