Client Success Representative (Remote)
DemandFactorHighlight
Summary
About the Role
About You
- Excellent written and verbal communication skills with a strong connection to customer success.
- Minimum two years of account management or customer service experience.
- Highly organized and detail-oriented, able to handle over 30 clients effectively.
- Ability to thrive collaboratively in a team and independently with minimal supervision.
- Strong problem-solving skills, with the ability to engage and interact with internal teams.
- Comfortable learning various software, from MS Office (Excel) to CRM systems.
- Time Management and Effective Prioritization skills.
DemandFactor is a demand generation and performance marketing, customer-centric organization that is revolutionizing the B2B tech industry by aligning our success with the success of our clients and sharing in the upfront risk of the demand-gen buying process. What sets us apart is the fact that we deliver all our business in-house. With 99% accuracy, our triple-verified, first-party proprietary data, DemandFactor is uniquely positioned to help businesses achieve success through our full-funnel, flexible, and scalable solutions. In the ever-changing B2B landscape, we bring to the table years of experience, modern audience activation tools, and deep expertise in supporting leading B2B organizations in the most challenging markets. Our clients rely on us to increase their brand awareness, accelerate engagement, and generate leads so they can meet their goals and increase ROI. Our services: - Account-Based Marketing (ABM) - Demand Generation - Lead Nurturing - Performance Marketing - AI-powered Buyer Intent Data - Channel and Partner Activation Programs - Demand Generation for Marketing Agencies Visit demandfactor.com or contact us at info@demandfactor.com to learn how we can help you exceed your pipeline goals.