Client Success Specialist
FlywireHighlight
Summary
About the Role
About You
- 3–5 years of experience in customer success, implementation, or enterprise onboarding in a SaaS environment.
- 2–3 years of experience in the hospitality industry, ideally working with hotels or travel technology platforms.
- Strong knowledge of Salesforce and customer success software (e.g., ChurnZero).
- Exceptional communication skills, with the ability to engage audiences ranging from end users to C-level executives.
- Demonstrated success managing complex customer projects and driving customer outcomes independently.
- Strategic thinker with strong analytical and problem-solving skills.
- High attention to detail, time management, and organizational skills.
Benefits
- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
- Competitive time off including FlyBetter Days to volunteer and Digital Disconnect Days
- Great Talent & Development Programs
Flywire Corporation (Nasdaq: FLYW) is a global payments enablement and software company. We combine our proprietary global payments network, next-gen payments platform and vertical-specific software to deliver the most important and complex payments for our clients and their customers. Flywire leverages its vertical-specific software and payments technology to deeply embed within the existing A/R workflows for its clients across the education, healthcare and travel vertical markets, as well as in key B2B industries. Flywire also integrates with leading ERP systems, such as NetSuite, so organizations can optimize the payment experience for their customers while eliminating operational challenges. Flywire supports more than 4,000+ clients with diverse payment methods in more than 140 currencies across 240 countries and territories around the world. Flywire is headquartered in Boston, MA, USA with global offices.