Client Support Specialist
a day ago
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OnsiteFull-timeEntry
Summary
CooperSurgical is seeking a Client Support Specialist to join their team in Tucson, AZ. The role focuses on providing superior service to clients and driving referral leads to increase revenue for the Consumer Sales team.
About the Role
As a Client Support Specialist, you will be responsible for exceeding customer expectations through superior service and issue resolution. Your daily tasks will include managing client databases, assisting clients with their accounts, processing payments, and supporting the Newborn Stem Cell Specialists. You will also participate in continuous improvement processes and maintain confidentiality of client information.
About You
Required:
- High school diploma or general education degree (GED).
- A minimum of 2-3 years of customer service and billing experience.
Preferred:
- Experience with database software and Siebel Systems.
- Strong language and reasoning skills to effectively communicate with clients.
Benefits
- Comprehensive medical coverage.
- 401(k) plan.
- Parental leave.
- Fertility benefits.
- Paid time off for vacation, personal, sick days, and holidays.
CooperSurgical
CooperSurgical is driven to advance the care of women, babies, and families around the world. We believe in empowering individuals and healthcare professionals in making health and life choices. We are trusted by clinicians worldwide for products, technologies, and services that support a wide range of reproductive solutions, from contraception to fertility and preventative and therapeutic gynecological care.
Tucson, AZ