CLINICAL CUSTOMER SERVICE REP- School Age Med Surg Unit (Rot 40)
$17.99/h-$20.88/h
Johns Hopkins Hospital2 days ago
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OnsiteFull-timeEntry
Summary
Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for the School Age Med Surg Unit in Baltimore, MD. The role involves serving as the central point of contact for patients, families, and healthcare team members in a fast-paced environment.
About the Role
As a Clinical Customer Service Representative, you will be responsible for providing professional and friendly service to patients, families, and visitors. Your daily tasks will include assisting nursing and administrative staff, managing inquiries, and ensuring compliance with Johns Hopkins Hospital policies and procedures.
About You
Required:
- High School Diploma or equivalent.
- Minimum of 6 months experience in a healthcare or office setting.
- Strong interpersonal skills to interact effectively with patients, families, and medical staff.
- Ability to build positive relationships following Johns Hopkins Customer Service standards.
- Proficiency with Microsoft Word and ability to learn various clinical and administrative systems.
Preferred:
- Experience with presentation and spreadsheet software.
Benefits
- Full medical, dental, and vision plans.
- Paid time off (PTO).
- Tuition reimbursement for you and your dependents.
- Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins.
- Employee Referral Program Bonus.
Johns Hopkins Hospital
The Johns Hopkins Hospital is a world renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.
Washington DC-Baltimore Area