Collections Specialist (B2B)
$25/h-$25/h
Aston Cartera day ago
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Summary
Aston Carter is seeking a Collections Specialist (B2B) to manage the end-to-end collections process for a designated portfolio of accounts in Owings Mills, MD. The role requires expertise in account reconciliations and client relationship management.
About the Role
As a Collections Specialist, you will perform detailed account reconciliations, interpret complex billing structures, conduct challenging conversations to resolve payment issues, collaborate with internal teams, track collection performance metrics, and contribute to process improvements. You will ensure compliance with company policies and provide insights to management regarding collection trends.
About You
Required:
- Strong experience in accounts receivable, collections, or client account management within a complex billing environment.
- Excellent communication and negotiation skills.
Preferred:
- B2B Collections experience and strong Excel skills.
- Proven ability to manage difficult conversations professionally.
Benefits
- Medical, dental & vision coverage.
- 401(k) Retirement Plan with pre-tax and Roth contributions available.
- Life Insurance (Voluntary Life & AD&D for the employee and dependents).
- Short and long-term disability.
- Health Spending Account (HSA).
- Transportation benefits.
- Employee Assistance Program.
- Time Off/Leave (PTO, Vacation or Sick Leave).
Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Learn more at astoncarter.com.
Owings Mills, MD