Commercial Lines Account Manager - Producer Operations Team (Fully Remote)
$70k/y-$90k/y
4 days ago
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RemoteFull-timeMid
Summary
Insurance Office of America is seeking a Commercial Lines Account Manager to join their Producer Operations Team in a fully remote capacity. The role involves supporting new producers during their initial months with account management and service.
About the Role
As a Commercial Lines Account Manager, you will manage an assigned book of business, ensuring account retention and supporting new business. Your responsibilities will include coordinating day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy in all operations. You will lead the account management team, handle customer service requests, manage policy expirations and renewals, and maintain agency management systems.
About You
Required:
- 3+ years of account management experience, or 5+ years in the insurance industry.
- Thorough knowledge of insurance brokerage and client needs.
- Required active property & casualty (P&C) licensing.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional customer service, communication, multitasking, and organizational skills.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent).
Preferred:
- Professional designation (CIC or equivalent).
Benefits
- Competitive salaries and bonus potential.
- Company-paid health insurance.
- Paid holidays, vacations, and sick time.
- 401K with employer match.
- Professional growth and career progression opportunities.
- Respectful culture and work/family life balance.
- Community service commitment.
- Supportive teammates and a rewarding work environment.
Insurance Office of America
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.
Charlotte, NC