Okay, I've searched for Computer Support Technician roles in Rolling Meadows, IL that require a Secret security clearance, offer full-time schedules, ask for experience with Windows 10 and Microsoft Office, and include medical insurance benefits. I found 27 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

This Computer Support Technician 3 role at Northrop Grumman fundamentally exists to ensure the robust, secure, and compliant operation of IT systems within a classified environment. The core focus is on providing technical support while tightly integrating Information Assurance (IA) practices to protect sensitive data and systems. Responsibilities extend beyond routine troubleshooting to include key security tasks such as account management under classified guidelines, ensuring compliance through briefings and system certifications, and maintaining detailed records that support cybersecurity frameworks and audits. The frequent interaction with Information System Security Officers (ISSOs) and system administrators highlights the cross-functional collaboration necessary in a highly regulated, security-conscious environment. Candidate success depends on both technical proficiency in Windows environments and Microsoft Office, as well as familiarity with DoD security protocols like the Risk Management Framework and tools such as eMASS. The job also demands rigor in documentation, attention to detail, and proactive scheduling of compliance activities, indicating a need for self-driven organizational skills and trusted judgment. Success within the first 6 to 12 months will likely involve establishing smooth workflows for security compliance, minimizing downtime related to classified system issues, and maintaining flawless adherence to security policies that keep classified operations uninterrupted and auditable. Adaptability to occasional travel and working onsite full-time adds another practical layer of logistical readiness and commitment to team presence.

Company Analysis:

Northrop Grumman stands as a global leader in defense and technology innovation, specializing in a broad portfolio including autonomous systems, cyber, space, and C4ISR (Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance). This company is not just a stable player but an innovation-driven powerhouse focused on evolving global security landscapes. The culture is one that values intellectual curiosity, diversity of thought, and bringing one’s authentic self to work, fostering an environment driven by collaboration and continuous learning. For a Computer Support Technician 3, this means you’ll be embedded in a mission-oriented, fast-paced setting where the impact of your work echoes through high-stakes national security operations. The role fits within a close-knit yet technically complex team focused on secure IT operations, offering an individual contributor a visible and respected position with cross-departmental interaction. The company’s strategic direction—pioneering advanced defense solutions—requires this position to support and safeguard critical technology infrastructure, directly enabling project and mission success. Northrop Grumman’s emphasis on employee development and work-life balance (through benefits like flexible scheduling and resource groups) suggests an environment where a candidate can thrive by aligning technical skills with a commitment to security and continuous improvement, while building a sustainable, impactful career.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to manage a security compliance task under tight deadlines. How did you ensure accuracy and completeness?
• Describe a situation where you identified and resolved a complex IT issue involving classified information systems. What steps did you take?
• How do you prioritize your workload when faced with multiple urgent requests that involve security protocols and system maintenance?
• Can you share an experience where you had to coordinate with multiple teams, such as ISSOs and system administrators, to manage account access or system certification?
• What is your experience with Windows 10 and 11 operating systems in a secure or classified environment? How do you ensure system integrity?
• Explain how you would approach verifying data accuracy and compliance when updating security records or managing classified accounts.
• How familiar are you with the Risk Management Framework (RMF) and eMASS? Can you describe how these tools support cybersecurity efforts?
• What best practices do you follow for conducting wireless scans and maintaining hardware/software baselines in sensitive environments?
• Imagine a scenario where a classified system user misses their annual security briefing. How would you handle ensuring compliance while maintaining user support?
• Suppose you discover an inconsistency in the audit records related to account certifications. What steps would you take to investigate and resolve it?
• Why are you motivated to work at Northrop Grumman, specifically in supporting classified IT systems?
• How do you see your personal values aligning with Northrop Grumman’s mission to innovate for global security?
• In your view, what makes Northrop Grumman’s culture particularly suited to someone working in secure IT support roles?
• What growth opportunities are available for IT professionals at Northrop Grumman that you would be interested in?
• Could you describe how success is measured for this role and what expectations leadership typically has for someone in this position?