The Hartford is seeking a Construction Defect Claim Consultant to join their team in Lake Mary, FL. The role involves managing complex construction defect claims and providing expert analysis and resolution strategies.
About the Role
As a Construction Defect Claim Consultant, you will be responsible for handling medium to high exposure claims within the Complex Claims Unit. Your duties will include proactive communication with customers, analyzing complex policies, conducting investigations, managing litigation, and developing assessments and recommendations for leadership. You will also engage in negotiations and maintain up-to-date claims metrics.
About You
Required:
Bachelor's degree preferred; J.D. or CRIS designation is a plus.
5+ years general liability claim handling experience, with a preference for construction defect claim handling experience.
Strong verbal and written communication skills.
Strong analytical and critical thinking skills.
Active Property & Casualty State Insurance Adjuster license, preferred.
Preferred:
Experience in handling affirmative/defensive risk transfer.
Strong customer service and active listening skills.
Strong time management and organization skills.
Strong negotiation and conflict resolution skills.
Working proficiency with MS Office, especially Word and Excel.
Benefits
Competitive compensation with eligibility for an annual bonus based on company performance.
Comprehensive benefits package including medical, dental, and vision coverage.
Hybrid or remote work arrangement options.
The Hartford
Showing up for people isn’t just what we do. It’s who we are – for over 200 years. And while it looks different every day, we do more to innovate for our customers, our communities and our employees. Because you put your trust in us.