Search for Consumer Loan Specialist roles in Modesto, CA, specifically in finance, with a full-time schedule, requiring 1+ years of sales experience, and offering health insurance benefits.

Okay, I've searched for Consumer Loan Specialist roles in Modesto, CA within the finance sector, that are full-time, require at least 1 year of sales experience, and provide health insurance benefits. I have found 37 positions for you.

Consumer Loan Specialist

Modesto, CA

Finance

Full Time

1+ years of sales experience

Health Insurance

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Consumer Loan Specialist role at Mariner Finance is fundamentally designed to enhance customer relationships while driving sales in the consumer finance sector. This position centers around providing exceptional customer service and managing personal sales goals, which translates to the need for individuals who are not only self-motivated but also capable of engaging effectively with clients to understand their financial needs. A core responsibility includes conducting the full-cycle loan application process, which necessitates a blend of technical and interpersonal skills. The ability to analyze credit and financial information is critical to suggest appropriate lending solutions, while consistent achievement of monthly sales goals underscores the importance of performance-driven results. Candidates can expect to navigate challenging conversations regarding past due balances and potentially resolve conflicts, all while ensuring compliance with various consumer laws. Ultimately, success in this role is reflected in a candidate's ability to meet sales targets and maintain strong customer satisfaction, positioning Mariner Finance as the go-to option in the communities they serve.

Company Analysis:

Mariner Finance occupies a strategic position within the consumer finance market as a customer-centric lender, combining its extensive branch network with a commitment to superior service. Founded in 2002, the company has grown steadily, emphasizing flexible lending options tailored to individual customer needs. Its culture appears to prioritize customer relationships, suggesting that employees will thrive in a collaborative and supportive environment where service excellence is recognized and rewarded. As a full-time role situated in an office setting, the Consumer Loan Specialist will be integral to branch operations, likely reporting to a branch manager and working closely with a team focused on meeting customer needs. The company's focus on local community engagement indicates that the role may involve understanding and adapting to unique demographic trends, fostering both team collaboration and customer loyalty. The position directly ties into Mariner Finance's larger goal of maintaining its reputation as a trusted community lender, aligning individual performance with the company’s mission to innovate and enhance its customer service offerings.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to meet a challenging sales goal. What strategies did you employ to achieve it?
Can you describe an experience where you successfully resolved a customer complaint or concern? What was the outcome?
How do you prepare yourself to handle difficult conversations with customers, especially regarding overdue balances?
How would you ensure compliance with Federal, State, and Local consumer laws in the loan application process?
Describe your experience with analyzing financial information. How do you approach assessing a customer's creditworthiness?
What technologies or CRM tools have you previously used in a sales position, and how adept are you at learning new systems?
Imagine you receive a call from a customer whose loan application was rejected. How would you handle the situation to maintain their trust?
If you were faced with reaching your sales targets yet encountered a drop in customer inquiries, what steps would you take to address the situation?
Why are you interested in working at Mariner Finance specifically, and how does your experience relate to our mission?
How do your personal values align with our commitment to providing superior customer service?
What qualities do you believe make for effective teamwork in a customer service-driven environment?
What questions do you have about how Mariner Finance integrates its lending practices with community needs?
Can you discuss a time when you had to learn a new regulation or consumer law quickly? How did you approach this learning process?

Job Details

Overview Company

Consumer Loan Specialist

Mariner Finance

6 months ago

Highlight

OnsiteFull-time1+ yearEntry

Summary

Mariner Finance is seeking a Consumer Loan Specialist to join their team in Modesto, CA. The role involves handling customer support calls, managing sales and collection calls, and completing the credit loan application process.

About the Role

As a Consumer Loan Specialist, you will handle inbound customer support calls, manage outbound sales and collection calls, contact customers with past due balances, complete the full-cycle credit loan application process, analyze credit and financial information, achieve monthly sales goals, learn consumer laws, and maintain a cash drawer. Additional functions may be required based on market demand and branch staffing.

About You

Required:

1+ years of experience in a sales position.
High school diploma.
Excellent written and verbal communication skills.
Ability to use various technologies and learn new programs.
Must be able to obtain any essential licenses required by the state.

Preferred:

Bachelor’s degree.
Highly motivated individual with an interest in the consumer finance industry.

Benefits

Competitive hourly base with monthly bonus structure.
Health, dental, and vision insurance.
401k and company matching.
11 public holidays and 15 days PTO.
Education assistance program.

Mariner Finance

Founded in 2002 by a group of leading experts in the consumer finance industry, Mariner Finance was established to provide customers with creative, flexible, and convenient lending options. At the core of Mariner Finance is the principle that superior customer service is the driving force behind building lasting relationships.

Mariner Finance, with its affiliates and subsidiaries, now features nearly 500 branches in twenty-two states throughout the country. With a growing number of employees, superior customer service remains the cornerstone of our business. We pride ourselves in delivering the variety of loans offered by our competitors with an enhanced focus on exceptional service. We work with consumers to find options that are beneficial to their specific needs, which is why we are recognized as the community's consumer finance company of choice.

It is our promise to customers that quality of service will always be Mariner Finance's priority, even as we continue to grow. Mariner Finance excels because we live in the markets we serve, which effectively allows us to take a local hometown approach with all that we do.

NMLS#166564
NM Lic: https://tinyurl.com/yckzfbx2

Modesto, CA