Consumer Relations Specialist
$18.7/y-$25.08/y
a day ago
Highlight
OnsiteFull-timeEntry
Summary
John B. Sanfilippo & Son, Inc. is seeking a Consumer Relations Specialist to join their team in Elgin, IL. The role involves managing consumer feedback related to JBSS products, ensuring a positive customer experience through effective communication and issue resolution.
About the Role
As a Consumer Relations Specialist, you will handle consumer inquiries via various channels, assist with quality investigations, maintain complaint data, and provide administrative support to the Quality Operations Manager. You will also participate in corporate quality projects and lead special projects assigned by management.
About You
Required:
- High school diploma required.
- 1–3 years of customer-facing experience with demonstrated resolution skills.
Preferred:
- Strong verbal and written communication skills.
- Advanced proficiency in Microsoft Office applications.
Benefits
- Comprehensive health benefits.
- Professional growth support.
- Generous paid time off benefits.
- Retirement benefits and other financial wellness programs.
John B. Sanfilippo & Son, Inc.
Our Mission: We’re nuts about creating real food that brings joy, nourishes people, and protects the planet. John B. Sanfilippo & Son, Inc. is a growing leader in the snack food industry known internationally for the Fisher® brand name. We are a processor, packager, and marketer of a wide variety of nut and snack products. Sanfilippo offers a unique corporate culture that is an exciting combination of a family-based atmosphere, a publicly traded corporate structure, and a growing organization that is expanding its sales and operations expertise's to better serve our national customers and consumers.
Elgin, IL