Highlight
Summary
About the Role
About You
- Customer service experience
- Strong punctuality and dependability
- Solid oral and written communication skills
- Effective listening skills and ability to concisely summarize customer information
- Proficient computer skills
- Ability to adapt to an ever-changing environment
- Proficiency in Spanish
Benefits
- $1000 sign-on bonus ($1500 for bilingual) over one year
- Scheduled hybrid work model with options to work from home on Mondays and Fridays
- In-office workspace and home office equipment provided including a laptop
- Meal subsidy for associates reporting to an office
- 401(K) plan with dollar-for-dollar match on first 8% and immediate vesting
- Tuition reimbursement and career development through Sentry University
- Generous paid time off and volunteer time off
- Group medical, dental, vision, life insurance, parental leave, and health and wellness benefits
- Well-being and employee assistance programs
- Sentry Foundation gift matching program to encourage charitable giving
Your business. Your employees. Your peace of mind. At Sentry, we understand what matters most to you. Because we've spent the last 120 years building trust with our customers—one conversation at a time. We got our start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. Our dedication to personalized service—and to honoring our Midwestern roots—has helped make Sentry part of one of the largest and most financially secure mutual insurance groups in the United States. Our customers work in a wide range of industries, including transportation, manufacturing, metalworking, construction, auto dealerships, and more. Many of them have been with us for decades. From 401(k) plans and general liability, to commercial property and workers’ compensation, we offer solutions that can help protect your business and your employees. We are headquartered in Stevens Point, Wisconsin, and have offices located across the United States. With more than 8 billion* policyholder surplus, and an A+ (superior) rating from AM Best,** the industry’s leading rating authority, we can help provide you peace of mind. To learn more about us, the industries we serve, and the products we offer, visit sentry.com. The content provided here is for informational purposes only: https://www.sentry.com/footer/legal-disclaimer. *Assets and policyholder surplus are as of December 31, 2023, and represent the aggregate total for all members of the Sentry Insurance Group and are not reflective of any individual underwriting company. https://www.sentry.com/about-us/annual-report **Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2024. For details about AM Best’s rating scale, see https://www.ambest.com/ratings/guide.pdf.