Crisis Support Specialist
$22/h
National Youth Advocate Program (NYAP)2 days ago
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RemotePart-timeEntry
Summary
National Youth Advocate Program (NYAP) is seeking a Crisis Support Specialist to join their team in Columbus, OH. The role involves providing after-hours support to families and managing crisis situations.
About the Role
As a Crisis Support Specialist, you will assist with after-hours inbound calls, gather information for incident reports, assess service recipient needs, provide telephone support, manage placement referrals, and document interventions. You will also coordinate with custodial agencies and foster parents to ensure appropriate placements and follow up on referrals.
About You
Required:
- Bachelor’s degree from an accredited school in human services, social work or behavioral/social sciences.
- 1 year of experience in youth services, preferably with direct experience in child welfare or foster care.
- Ability to stay alert after-hours and possess excellent listening and speaking skills.
- Proficient in using desktop and laptop computers, internet search, and various software programs.
Preferred:
- Experience in crisis intervention and de-escalation techniques.
- Familiarity with Medicaid documentation processes.
Benefits
- Phone reimbursement.
- Flexible work hours.
National Youth Advocate Program (NYAP)
(NYAP) National Youth Advocate Program has a non-negotiable commitment to do what is best for children, youth and their families. We provide opportunities and resources through our innovative programs and services. We are dedicated to strengthening the families and communities we are proud to serve.
Columbus, OH