CSG Senior Product Manager
$143.4k/y-$216.9k/y
Salesforce2 days ago
Highlight
OnsiteFull-timeSenior
Summary
Salesforce is seeking a CSG Senior Product Manager to join their Customer Success team in Chicago, IL. The role involves driving enhancements to the Salesforce Signature Success Plan offer and defining the product roadmap.
About the Role
As a Senior Product Manager, you will be responsible for managing the Signature Success Plan offer portfolio, collaborating with various teams to bring products to market, gathering customer feedback for product innovation, and ensuring alignment with business goals. You will also stay updated on industry trends and drive growth and adoption of the Signature Success Plan offer.
About You
Required:
- 5-10 years of experience in product management.
- Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software.
- Excellent understanding of the Salesforce platform.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Preferred:
- Experience with the Signature Success Plan offer.
- M.B.A.
- Experience in Support, Success, or Services product management.
Benefits
- Time off programs.
- Medical, dental, and vision coverage.
- Mental health support.
- Paid parental leave.
- Life and disability insurance.
- 401(k) plan.
- Employee stock purchasing program.
Salesforce
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
Chicago, IL