CSR Supervisor
$60k/y-$72k/y
a day ago
Highlight
OnsiteFull-timeSenior
Summary
ZT Systems is seeking a CSR Supervisor to join their team in Secaucus, NJ. The role involves coordinating the processing of non-conforming materials returned by customers globally and overseeing daily CSR operations.
About the Role
As a CSR Supervisor, you will implement and maintain efficient CSR processes, provide operational oversight, train and develop team members, ensure timely processing of materials, and manage internal inventory accuracy. You will also support Lean initiatives and represent the CSR team in leadership meetings.
About You
Required:
- Minimum of 5 years of experience in a professional business or operations environment.
- High school diploma or equivalent required.
- Strong leadership and team management skills.
- Proficiency in Microsoft Office applications.
- Strong data entry, analytical, and problem-solving skills.
- Excellent written, verbal, and presentation communication skills.
Preferred:
- Bilingual in English and Spanish.
- Knowledge of computer components and parts.
- Experience using a pallet jack.
Benefits
- Competitive base salary between $60k and $72k.
- Performance-based annual bonus eligibility.
- 401(k) retirement savings plan with generous company match.
- Tuition reimbursement for eligible education programs.
- Comprehensive medical, dental, and vision coverage.
- Company-paid life and disability insurance.
- Generous paid time off (PTO) and company-paid holidays.
- Parental leave and family care support programs.
ZT Systems
We create cloud-enabling server solutions that help the world’s leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step ahead of the next challenge. As experts in engineering, manufacturing, and supply chain, we’re the bridge between problem and solution for the world’s leading cloud and telecom providers. Our customers depend on us to solve their most complex server design needs.
Secaucus, NJ