Customer Account Coordinator
$48.3k/y-$64.4k/y
2 days ago
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OnsiteFull-timeEntry
Summary
International Paper is seeking a Customer Account Coordinator to join their team in Streetsboro, OH. The role involves acting as the primary point of contact for customers, ensuring a world-class customer experience.
About the Role
As a Customer Account Coordinator, you will be responsible for converting customer purchase orders to manufacturing production orders, managing customer inventory levels, resolving order discrepancies, and building strong relationships with customers and internal teams. You will also provide data reporting and coordinate with various departments to ensure customer satisfaction and operational efficiency.
About You
Required:
- 3 years of customer service experience with a high school diploma/GED or an undergraduate degree.
- High level of proficiency in Microsoft Office products, specifically Excel and Word.
- Outstanding communication skills, written and verbal.
Preferred:
- Ability to perform basic math functions such as working with fractions and percentages.
- Experience in relationship building and multi-tasking in a fast-paced environment.
Benefits
- Health, welfare and retirement plans including Medical, Dental, Life insurance.
- Flexible Spending Accounts, Short-term and Long-term Disability.
- 401(k) with company-funded retirement contributions.
- Paid Time Off, Education & Development including Tuition Reimbursement.
- Student Loan Repayment Assistance, and Voluntary Benefits.
International Paper
International Paper (NYSE: IP; LSE: IPC) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Learn more at internationalpaper.com.
Streetsboro, OH