Customer Account Manager, SMB
ShopmonkeyHighlight
Summary
About the Role
About You
- 2+ years of sales experience, preferably at a technology company, with a track record of top performance.
- Experience managing month to month and multi-annual contracts with multiple products in use.
- Ability to understand Shopmonkey's technology platform and build meaningful relationships with customers of varying technical savvy.
- Superior verbal and written communication skills.
- Aptitude to operate in a highly ambiguous and fast-paced environment.
- Demonstrated passion for the startup community and new technology businesses.
- Thirst for personal growth, team player mentality, and equal willingness to teach and learn.
- Willingness to travel 20-30% with onsite visits to clients.
Benefits
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date.
- Short term and long term disability.
- Employee assistance program.
- Reimbursement for a personal health and wellness membership.
- Generous parental leave.
- 401(k) available upon hire.
- 11 paid holidays.
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations.
- Group volunteer efforts.
Shopmonkey is a cloud-based, all-in-one auto repair shop management platform that allows shop owners to streamline their workflows and better understand their business. Shopmonkey is designed to modernize the entire auto repair shop process from customer service, to parts inventory, to workflow management, and more. It’s used across the full spectrum of auto repair service specialities including general auto, tire and wrap and detail. Headquartered in Silicon Valley and trusted by more than 3,500 auto shops across the U.S. and Canada, Shopmonkey has grown to a team of 200+ members worldwide, all working to help auto shops take their businesses into the fast lane. With backing from leading venture capitalists, we’re on a mission to modernize the auto repair industry – while giving back to our community. If you’d like to join Shopmonkey’s growing team, check out our Careers page: https://www.shopmonkey.io/career To sign up for a free demo to see how Shopmonkey can help your auto shop thrive please visit: https://bit.ly/3LhosJb For investment news and financial information about Shopmonkey head over to: https://www.crunchbase.com/organization/shopmonkey-io