Customer Care and Office Support Specialist
SCOPE Eyecare & HealthcareHighlight
Summary
About the Role
About You
- 3-5 years of experience in a similar customer service role.
- Excellent skills in MS Word, Excel, and Outlook.
- Strong planning and organizational skills.
- Ability to manage conflicting priorities in a busy office environment.
- College degree in a business discipline.
- Experience in healthcare customer service roles.
- Familiarity with CRM and other business software.
Benefits
- Opportunity to work in a dynamic and multicultural environment.
- Flexible working hours with a hybrid schedule.
- Professional development and training opportunities.
SCOPE is a Healthcare & Pharmaceuticals company with locations in Ireland, UK and USA that is dedicated to providing Healthcare Professionals & patients with high quality, effective and innovative products. Our family has been working within the healthcare sector in Ireland & UK for over 80 years. With this heritage Scope was founded by John and Tom Freyne in 2009. What does Scope do? Ophthalmics Scope offers innovative eyecare products for AMD and Ocular Surface Diseases, such as Dry Eye Disease, Blepharitis and MGD, in the UK, Ireland and the US. All our products are well tried and tested with massive success for patients worldwide. Healthcare Scope offers a range of innovative products to Pharmacies and Health Food Stores such as Bio Kult probiotics, Vivio Junior Multivitamin & Cough Syrup, Vivimune Immunity tonic, and many more! What’s it like to work in Scope? Our people & our culture are the foundation of our success and growth so far. • We have a flat management structure which allows us to make good decisions & communicate well with our people. • We have a very open culture that actively demands our people to take ownership, generate ideas and innovate. • We have a ‘family feel’ culture that is grounded in the 'work hard, play hard’ maxim. • The opportunities to learn & take on new things are rated as some of the key reasons behind employee enjoyment at Scope. • We offer genuine opportunities for people to develop and a track record of internal promotion. What’s in it for you? A job that challenges, develops and rewards you. Another family that looks out for and supports you. Some Craic along the way!