Customer Care Center Associate (CUSTO012853)
Centennial Bank2 days ago
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OnsiteFull-timeEntry
Summary
Centennial Bank is seeking a Customer Care Center Associate to join their team in Cabot, AR. The role involves receiving and responding to customer inquiries by phone while ensuring customer identity and privacy.
About the Role
As a Customer Care Center Associate, you will be responsible for answering incoming calls from customers regarding retail accounts, quoting CD rates, resolving loan questions, and maintaining a thorough understanding of marketing promotions and bank products. You will also handle customer complaints, perform maintenance on banking services, and identify cross-selling opportunities.
About You
Required:
- High school diploma or GED with specialized schooling or on-the-job education in a specific skill area.
- 12 to 18 months of related experience and/or training.
Centennial Bank
Centennial Bank, a Home BancShares Company, is a customer focused bank that provides a broad range of commercial and retail banking and related financial services to businesses, investors, individuals and municipalities. We have locations in Arkansas, Florida, Alabama, New York and Texas. Member FDIC. Equal Housing Lender. Member FDIC Equal Housing Lender
Cabot, AR