Customer Care Team Member
Harte HanksHighlight
Summary
About the Role
About You
- High school diploma or equivalent.
- Strong customer service and data entry skills.
- Ability to communicate professionally through verbal and written English.
- 1+ year of call center experience.
- Prior retail experience.
- Knowledge of high-end retail brands.
Benefits
- Growth opportunities.
- Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement eligibility after 60 days of employment.
- Onsite pool and fitness center - free for employee use.
We are The Customer Company: Harte Hanks is a global customer experience company focused on bringing companies closer to customers for 100 years. Whether it’s through deeply personalized omnichannel marketing programs designed to engage and motivate the right people at the right moments; customer care services that transform negative experiences into positive outcomes and truly make customers feel cared for; or fulfillment and logistics capabilities that efficiently put products directly in the hands of customers, we remain relentlessly dedicated to removing friction and creating enduring connections. With an average employee tenure of 10 years and an average client tenure of 12 years, we’ve always had our partners’ backs, helping them navigate the B2C and B2B marketing landscape.