Customer Engineer III, Applied AI, Google Cloud
$174k/y-$252k/y
Googlea day ago
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OnsiteFull-timeSenior
Summary
Google is seeking a Customer Engineer III, Applied AI to join their team in Sunnyvale, CA. The role involves providing technical expertise in Conversational AI and customer experience to accelerate Google Cloud's success.
About the Role
As a Customer Engineer III, Applied AI, you will serve as a trusted advisor to customers, explaining technical features and designing cloud-based architectures. You will lead the development of Proof-of-Concepts and Minimum Viable Products, provide technical guidance on integrating AI solutions, and present the business value of Applied AI solutions to executive leaders.
About You
Required:
- Bachelor’s degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
- 10 years of experience with designing cloud-native enterprise-grade technical architecture in customer-facing or support roles.
- 1 year of experience with Conversational AI technologies, including designing conversational flows/agents and operating Speech-to-Text, Text-to-Speech (STT/TTS).
- Experience building or leveraging AI solutions, ML APIs, prompting, agent tooling, eval frameworks, and modern AI frameworks.
Preferred:
- Experience with building conversational applications and integrating it with third-party tooling (e.g., CRM, ticketing, telephony platforms).
- Experience coding in Java, C++, or Python.
- Familiarity with large language models (LLMs), retrieval-augmented generation (RAG), and document/image AI.
- Understanding of modern development methodologies and application performance tuning.
Benefits
- Health, dental, vision, life, disability insurance
- 401(k) with company match
- 20 days of vacation per year
- 40 hours/year sick time
- Maternity Leave: 28-30 weeks
- Baby Bonding Leave: 18 weeks
- 13 paid holidays per year
Google
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone. Check out our career opportunities at goo.gle/3DLEokh
Sunnyvale, CA