Customer Engineering Lead
$184k/y-$287.5k/y
a day ago
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OnsiteFull-timeDirector
Summary
NVIDIA is seeking a Customer Engineering Lead to join their team in Redmond, WA. The role involves enabling successful platform integration by working directly with OEM/ODM partners and internal engineering teams.
About the Role
As a Customer Engineering Lead, you will act as the primary technical interface to OEM/ODM customers, leading the resolution of platform issues across functional quality, stability, power, and performance. You will coordinate with internal software, firmware, and hardware teams to ensure timely delivery of features and closure of milestone-blocking bugs. Additionally, you will track and communicate platform health, milestone trends, risks, and mitigation plans to stakeholders, while summarizing and sharing project status to align internal teams on current progress and challenges.
About You
Required:
- Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field (or equivalent experience) with 10+ overall years of experience.
- 8+ years of experience enabling ARM/x86-based PC platforms, with hands-on work on OEM/ODM hardware and close customer engagement.
- Strong technical background across SoC and platform IP domains, with proven experience in hardware/software integration and platform debug.
- Demonstrated ability to lead internal teams and partners in a highly matrixed environment.
Preferred:
- Strong understanding of customer design and SW integration workflows, test strategies, and automation frameworks.
- Hands-on experience in debugging customer’s HW/SW issues, leading debug task forces for complex bugs.
- Familiarity with full customer platform rollout cycles—from design and bring-up to mass production and post-launch support.
Benefits
- Base salary range of $184k–$288k based on location and experience.
- Eligibility for equity and benefits.
NVIDIA
Since its founding in 1993, NVIDIA (NASDAQ: NVDA) has been a pioneer in accelerated computing. The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI and is fueling the creation of the metaverse. NVIDIA is now a full-stack computing company with data-center-scale offerings that are reshaping industry.
Redmond, WA