Customer Experience Associate
TelyRxHighlight
Summary
About the Role
About You
- 2+ years of experience in a customer-facing role.
- Strong writing, spelling, and verbal communication skills.
- Ability to think quickly and provide solutions.
- Experience in pharmacy, healthcare, or medical fields.
- Comfortable navigating multiple systems and information sources.
Benefits
- $20/hour starting pay
- Health, Dental, and Vision Insurance
- 401(k) Plan
- Opportunities for growth in a mission-driven, fast-paced company
- Flexible scheduling to fit your life
TelyRx is a technology-enabled healthcare company that facilitates telehealth encounters for non-controlled, everyday medications. We believe that access to essential medicines should be simple, convenient, and available to all. Our mission is to increase access to medications people need by removing unnecessary barriers, streamlining the process, and making the drugs as affordable as we can. Independent providers use the TelyRx platform to enable patients to efficiently obtain medications that are right for them through telehealth, and as a pharmacy, we ship the medicine right to the patient's door with next-day delivery. We work with doctors, veterinarians, practice groups, and other licensed prescribers who use telehealth to help better serve their patients. TelyRx allows providers and practice groups to provide a concierge pharmacy experience improving patient engagement and satisfaction.