Customer Experience Coordinator (Part Time) - Redmond, WA
VEG ER for PetsHighlight
Summary
About the Role
About You
- 2+ years of experience in a customer service role.
- Advanced proficiency in computer programs and practice management software.
- Highly organized, with strong attention to detail.
- Strong communication skills; able to interact positively with anyone.
- Ability to multitask and thrive amid chaos.
- High emotional intelligence and adaptability in high-stakes environments.
- Problem-solving skills and a focus on innovation.
- Willingness to work in a noisy environment with strong or unpleasant odors.
- Availability to work nights, weekends, and holidays as needed.
Benefits
- Competitive compensation: pay band is $20-$25 per hour based on experience.
- 401K match.
- Learning and growth opportunities including clinical and leadership programs.
- Unlimited ER CE + travel stipend for part-time credentialed VEGgies ($1,000/year) and uncredentialed VEGgies ($400/year).
- Flexible work schedules.
- Generous employee referral program.
- Comfy scrubs, cool VEG swag, and food in the fridge.
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.