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Summary
About the Role
About You
- 2+ years of experience in a customer service role.
- Advanced proficiency in computer programs and practice management software.
- Highly organized with strong attention to detail.
- Ability to communicate effectively with diverse individuals.
- Strong multitasking skills.
- High emotional intelligence and adaptability in high-stress environments.
- Experience in a veterinary or healthcare setting.
- Proven track record of delivering exceptional customer service.
- Ability to handle difficult situations with empathy and professionalism.
Benefits
- Industry-leading compensation.
- 401K with company match.
- Health, Vision, and Dental Insurance.
- Paid parental leave - 10 weeks at 100% salary.
- Unlimited Continuing Education opportunities.
- Flexible work schedules for work-life balance.
- Generous employee pet discount.
- Hospital stocked with fresh groceries and snacks.
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.