I'm looking for Customer Master Data Administrator roles in Allentown, PA, preferably in the industrial gas industry. I have a working knowledge of SAP and over 2 years of experience. I'm also interested in full-time positions with benefits like vision insurance and a 401(k).

Okay, I've searched for Customer Master Data Administrator roles in Allentown, PA, particularly in the industrial gas industry. I found several full-time positions that require SAP knowledge and have good benefits including vision insurance and 401(k). You can review these positions now.

Customer Master Data Administrator

Allentown, PA

Industrial Gas

2 years + Experience

Full Time

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Customer Master Data Administrator at Air Products is fundamentally responsible for ensuring the integrity and accuracy of customer accounts, pricing records, and contract management within the SAP system, which is critical for the seamless operation of the company's various business areas. This role emphasizes the importance of maintaining high data quality standards, which directly impacts sales operations, customer service, and compliance with global data policies. Success in this role will require not only technical proficiency in SAP and strong organizational skills but also the ability to effectively collaborate across multiple teams, such as Billing, Compliance, and Sales. Candidates will likely face challenges such as navigating different regional processes and resolving conflicts caused by incomplete or inaccurate data, emphasizing the importance of detail orientation and problem-solving skills. A successful Administrator will demonstrate initiative in learning company processes while identifying opportunities for continuous improvement in data management, thus enhancing operational efficiency across various teams.

Company Analysis:

Air Products is a leading global player in the industrial gases sector, with a strong focus on sustainability through the production of hydrogen and various clean energy initiatives. As a market leader, the company is positioned in a competitive landscape where innovation and collaboration are critical for solving energy and environmental challenges. The company's culture likely prioritizes inclusivity and safety, nurturing a work environment where diverse perspectives are valued and encouraged. For someone in the Customer Master Data Administrator role, this means that teamwork and communication skills will be necessary to succeed. The role is positioned within a larger collaborative framework, working with multiple internal departments, giving the individual visibility within the organization and opportunities for professional growth. This position is strategic for maintaining efficient customer operations and supporting the company’s broader goals of enhancing data quality and compliance, underscoring the importance of this role in contributing to Air Products’ commitment to driving the clean energy transition.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to manage competing priorities in a fast-paced environment. How did you ensure you met deadlines?
Describe a situation where you identified a data inconsistency. How did you go about resolving it?
Can you provide an example of a process improvement initiative you led or were part of? What was the outcome?
How have you adjusted your communication style when working with cross-functional teams to ensure successful collaboration?
How would you approach the task of creating and maintaining customer pricing records in SAP?
What steps would you take to ensure compliance with global data standards for customer account management?
How familiar are you with SAP's Order to Cash process, and how do you think it relates to the responsibilities of a Customer Master Data Administrator?
Imagine you receive a data quality report showing several discrepancies in customer contracts. What is your first action?
You notice a significant error in customer pricing data that could affect billing, but it's after hours. How would you handle the situation?
Why are you particularly interested in working at Air Products, and how do you see your role in contributing to its mission?
What do you believe are the key factors in fostering an inclusive workplace, and how would you contribute to this as a Customer Master Data Administrator?
What questions do you have about how the Customer Master Data Administration team collaborates with other departments in the company?
What aspects of Air Products' commitment to sustainability resonate most with you, and how can you align your work with these values?

Job Details

Overview Company

Customer Master Data Administrator

Air Products

16 hours ago

Highlight

OnsiteFull-timeMid

Summary

Air Products is seeking a Customer Master Data Administrator to join their team in Allentown, PA. The role involves supporting all Business Areas within North America and collaborating with global teams to manage customer accounts and pricing records.

About the Role

As a Customer Master Data Administrator, you will be responsible for the creation and maintenance of customer accounts, pricing records, and customer contracts. You will ensure adherence to Global Data standards, perform data quality checks, and collaborate with various teams including Billing, Credit and Collections, and Sales. You will also support projects related to customer data and pricing enhancements.

About You

Required:

High School Diploma or GED.
Working knowledge of SAP.
Strong computer skills including basic knowledge of Microsoft Office tools.
Excellent written/verbal communication skills and interpersonal skills.
Detail-oriented with the ability to follow complex procedures.
Excellent organization and prioritization skills.
Strong problem-solving skills.
Ability to work well in a team environment and adapt to frequent change.
A self-starter who takes initiative in learning.

Preferred:

Order to cash process knowledge.
Liquid Bulk Contract knowledge.

Benefits

Affordable Medical, Dental and Vision Insurance (day 1 of employment).
401k with 100% vested company core and match.
Paid Vacation, holidays + sick time.
Paid Parental leave (Up to 8 weeks).
Backup Child and Adult Care benefit.
Adoption assistance.
Flexible spending accounts (medical, dependent daycare).
Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D.
Legal Plan & Identity theft coverage.
EAP (Employee Assistance Program).

Air Products

Air Products (NYSE: APD) is a world-leading industrial gases company in operation for over 80 years focused on serving energy, environmental, and emerging markets and generating a cleaner future. The Company supplies essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemicals, metals, electronics, manufacturing, medical and food. As the leading global supplier of hydrogen, Air Products also develops, engineers, builds, owns and operates some of the world's largest clean hydrogen projects, supporting the transition to low- and zero-carbon energy in the industrial and heavy-duty transportation sectors. Through its sale of equipment businesses, the Company also provides turbomachinery, membrane systems and cryogenic containers globally.

Air Products had fiscal 2024 sales of $12.1 billion from operations in approximately 50 countries and has a current market capitalization of about$ 60 billion.

Allentown, PA